Click here to track your order status.

You will need your PayPal Order Number and e-mail address used for your order.

Tracking Your Order

When your order ships, we e-mail you a Shipping Confirmation E-mail. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation e-mail (if you do not receive a tracking or Airway Bill number, then tracking service is not available for your package).

We use UPS (United Parcel Service of America, Inc) to ship our products. Should you have any questions regarding your shipment, please contact the carrier for assistance at 1-800-742-5877

Return Instructions

Barlogical.com is committed to quality products and your satisfaction is 100% guaranteed! If for any reason you are not completely satisfied with your purchase, you may return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

To return your item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take:

Free Replacement or Refund.

Contact Us

You can contact us via e-mail or snail mail:

shop@barlogical.com

Monday-Friday: 9am-5pm PST

Please note we are closed on the following holidays:

New Year's Day - Martin Luther King Jr. Day - President's Day - Memorial Day - Independence Day - Labor Day - Thanksgiving Day - Christmas Day

Corporate Headquarters Mail:

Barlogical

4096 Front Street

Suite B

San Diego

CA, 92103

Top Questions for Customer Service:

Where's my tracking number?

Package tracking services are not available for DHL WorldMail shipments, as these are delivered by air mail to the destination country/continent and then handled by the local postal system.

What does it mean when my order says "Processing"?

It means several things. We are processing your order for payment authorization; our shipping department is batching, picking and packing your order for shipment to you; or your order is being "staged" while we wait for an item to arrive so we can process your shipment.

Refer to our Shipping Rate Calculator to view order processing and delivery times for your order!

What if I can't find what I'm looking for on your Web site?

If you still cannot find what you are looking for, it is most likely Out of Print and no longer available.

Do you have a catalog?

Our Web site is our only catalog- it is a virtual listing of our extensive selection! At this time, we do not offer a printed catalog.

How can I pay for an order?

During the checkout process, you will be presented with the payment options available to you based on your geographic location. Select the option that you are most comfortable with, provide us with the appropriate billing information and we will get your order off to you as soon as possible! The fastest and most convenient way to complete your order is by credit card.

When am I charged for my order?

You are charged when an item(s) ships to you. If you use a bank/debit card, understand that depending on your bank, an authorization on your card "holds" the funds and the amount authorized is not accessible to you and may appear as a "charge" in your account.

Do you accept PayPal?

Yes, we do accept Pay Pal.

Do you accept, COD, or wire transfers?

At this time we only accept credit cards (Visa, MasterCard, and Discover) and e-checks drawn from U.S. banks and payable in U.S. dollars.

How will I know when my order ships?

When your order ships, we will e-mail you a Shipping Confirmation. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation e-mail (if you do not receive a tracking or Airway Bill, then tracking service is not available for your package).

This is a gift, is the recipient going to see the costs?

The packing slip does not include any pricing information. The e-mail notifications, however, do reference pricing so if you are sending a gift, we suggest you do not use the recipient's e-mail address.

Can my gift include a note?

At this time, we do not offer gift cards or notes that can be enclosed in shipments or on packing slips.

How is my order packaged?

The quality of your shipment is our priority and the materials we use to package our products reflect our commitment. With this said, the actual packaging may vary depending upon destination and postal requirements.

What if there's a problem with my order? How do I return it?

Barlogical.com is committed to quality products and your satisfaction is 100% guaranteed!

If for any reason you are not completely satisfied with your purchase, you may return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

To return your item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.

Do you ship to my country?

We ship almost everywhere in the world! When you are placing an order, on the "Shipping Information" page where you enter your name and address, you can select your country from the drop-down list. If your country is not listed, then we are unable to ship to that location.

Is ordering from you on the Internet safe & secure?

By using PayPal as our merchant provider, they guarantee your Security, your Privacy.

How can I take my e-mail address off of your newsletter?

If you are no longer interested in our newsletters or other special announcements, you may opt-out of receiving these notices by e-mailing us at: takemeoff@barlogical.com Unless you ask us to, we will never contact you for any other reason than to complete your order.